Frequently Asked Questions

If you still have questions about your visit to Thompson-Boling Arena, don’t fret. We’ve answered the most common questions below to help you plan your trip accordingly:

What Is the Seating Capacity of Thompson-Boling Arena?

Thompson-Boling Arena features a modern seating capacity of 21,678 for basketball games, making it one of the largest basketball arenas in the United States. Seating capacities vary based on event configuration.

Where Is Thompson-Boling Arena Located?

Thompson-Boling Arena is located at the University of Tennessee on the Knoxville campus at 1600 Phillip Fulmer Way. It’s adjacent to Neyland Stadium and other athletic facilities.

How Much Does Parking Cost at Thompson-Boling Arena?

Parking at Thompson-Boling Arena is available at a reasonable cost in various lots, depending on location and event type. Parking passes are available for purchase in advance through official websites.

Is Thompson-Boling Arena a Cashless Venue?

Thompson-Boling Arena operates primarily as a cashless venue, though some vendors still accept cash. Guests may use credit cards, debit cards, or mobile payment systems at all vendors as well. 

What Time Should I Arrive Before Events at Thompson-Boling Arena?

Since it’s a popular venue, it’s best to arrive early before major events at Thompson-Boling Arena, typically 60 to 90 minutes before. You’ll want to allow adequate time for stress-free parking, security checks, lines for concession purchases, and locating your allocated seats.

Can I Take Photos During Events at Thompson-Boling Arena?

The photography policies at Thompson-Boling Arena vary by event type. Typically, basketball games allow you to use a phone camera but prohibit professional equipment. Concert policies depend on specific artist requirements, so check your ticket for information regarding photography policies.

What Are the Best Hotels Near Thompson-Boling Arena in Knoxville, TN?

Some of the best hotels near Thompson-Boling Arena include The Tennessean Hotel, Graduate Knoxville, Hilton Knoxville, Courtyard Knoxville Downtown, and Hampton Inn Knoxville Downtown. These establishments all offer convenient access to the venue and downtown Knoxville attractions.

Can I Bring a Bag Into Thompson-Boling Arena?

Thompson-Boling Arena follows a clear bag policy for the safety and convenience of all guests. Bags must be transparent and not exceed the approved size limit of 12″ by 6″ by 12″. Small clutch purses no larger than 4.5″ by 6.5″ are generally permitted, and all bags are subject to inspection upon entry, so plan accordingly to avoid delays.

Are Food and Drinks Allowed Inside Thompson-Boling Arena?

Outside food and beverages are not permitted inside Thompson-Boling Arena. The venue offers a wide variety of concessions, including snacks, beverages, and full meal options during events. Guests with specific dietary or medical needs should contact guest services prior to their visit for assistance with special accommodations.